Shipping & Delivery Policy

Shipping & Delivery 


Shipping & Delivery Policy — Arlo Kids Wear

Thank you for shopping with Arlo Kids Wear. Below you’ll find all the key information about how we process, ship, and deliver your orders.

 

 

1. Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or dispatched on weekends or public holidays.

During busy periods or product drops, processing times may take slightly longer. If this occurs, we will notify you via email.

 

 

2. Dispatch Location

All orders are fulfilled and shipped from our UK-based warehouse.

 

 

3. Shipping Times & Delivery Estimates

Once dispatched, estimated delivery times are as follows:

  • United Kingdom: 2–3 business days

  • Europe: 5–10 business days

  • USA & Canada: 7–12 business days

  • Rest of World: 10–20 business days

Please note that these are estimated timeframes only and may vary due to courier delays, customs processing, or other external factors beyond our control.

 

 

4. Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and will be clearly displayed before payment is completed.

 

 

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for tracking updates to become active after dispatch.

 

 

6. Delivery Delays

While we always aim to deliver within the estimated timeframes, delays may occasionally occur due to high order volumes, courier disruptions, or customs processing.

We appreciate your patience and will always support you in resolving any delivery-related issues.

 

 

7. Lost or Missing Orders

If your order has not arrived within 15 business days after dispatch, please contact us at:

hello@arlokidswear.com

We will work with the courier to investigate and resolve the issue as quickly as possible.

 

 

8. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or local taxes.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

 

 

9. Incorrect Delivery Information

Please ensure all shipping details are entered correctly at checkout.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you notice an error, please contact us immediately so we can attempt to update your details before dispatch.

 

 

10. Contact Us

If you have any questions regarding your order or delivery, please contact us:

Arlo Kids Wear
Email: hello@arlokidswear.com

 

End of Shipping & Delivery Policy